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What's in This Episode
He’s Australia’s leading expert on Emotional Intelligence (think Travis Bradberry meets Daniel Goleman), so naturally he’s given us the best emotional intelligence podcast. Tune in to Comical this week to hear Dr Ben Palmer discussing exactly what emotional intelligence means, and how it is critical to effective communication.
Essentially, emotional intelligence affects us and influences us in a multitude of ways. From our own self-awareness, empathy and resilience, to the way we either positively or negatively influence others and the decisions we make. Emotional intelligence affects how we connect, communicate and collaborate. The way we feel influences the way we think and the decisions we make, both good and bad. E.I has been proven to directly influence the success of business.
So how can we learn more about the power of harnessing emotions?
Ben talks through the many ways that growing your emotional and social intelligence can benefit your life. A good emotional IQ makes you a better worker, partner, parent and can even improve relationships with friends and other family members. Ben discusses the traits of emotionally confident people versus those with a low or underdeveloped emotional intelligence. He delves into artificial intelligence and the rise of machines in the workplace. Exactly how does technology affect the importance of emotional training in the workplace? This week’s Commical podcast examines all this and much more.
Whether you are a small or large business, training for emotional intelligence is vital. Creating a business culture that is conscious of workplace mental health has never been more important than it is in these tumultuous times. Emotional intelligence is an often overlooked but fascinating topic, and Dr Ben Palmer is as interesting an expert as he is informative.
About Dr. Ben Palmer
CEO of globally recognised Genos International, specialist provider of emotional intelligence (EI) services for iconic organisations such as; Australia Post, ANZ, Rio Tinto, Laing O Rourke and State and Federal Government agencies. Renowned for significant improvements in performance, sales, customer service and profitability. Genos has offices in Australia, Europe and the US, and multiple distribution channels across various continents.
An experienced consultant with expertise in sales growth and talent development particularly, within professional services, banking & finance, pharmaceutical, retail, technology, hospitality and the airline industry. Dr Palmer completed a PhD at Swinburne University Melbourne, developing the first Australian model and assessment of emotional intelligence designed specifically for workplace applications. It tangibly demonstrates the enormous commercial benefits of higher EI through better engagement, stress reduction and the creation of ’solutions focussed’ environments.
The author of many articles, he has contributed chapters to various books and guest edited special issues of journals on EI. His research has attracted considerable attention evidenced by him receiving the Richard Pratt Scholarship, an Australian Postgraduate Award and, a PhD Thesis-Excellence Award. When he isn’t consulting, giving a keynote address, conducting workshops or hosting a webinar, Ben enjoys wine-tasting, political discussions, travel and tennis.