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Leadership Communication and the Importance of Language

Language is a powerful tool that can make or break organizations, leaders, and teams. When used well, words can lead to great outcomes. When used poorly, they can have severe consequences.

In 2015, the American cargo ship SS El Faro sailed into the middle of Hurricane Joaquin. In a series of tragic events, the ship sadly went down with all 33 mariners on board. It left behind a voyage data recorder documenting final conversations and a lesson we all need to learn: words matter.

Tune in to this fascinating episode of Commical with L. David Marquet, retired Navy captain and best-selling author of Leadership is Language. Gain insight into the vital role of language in effective leadership communication, teamwork, and decision-making.

Is Language Really That Powerful?

Perhaps the most harrowing observation to come from the El Faro story is that language could have saved the ship and its mariners. Yes, something as simple but powerful as words could have made the difference between life and death.

In his latest book, Leadership is Language, David analyzes the words of the crew, its officers, and the captain at crucial points in time, and their influence on the ship’s demise. He brings this thorough research and his extensive knowledge to Commical to share invaluable lessons on language and communication skills.

Words underpin meaning; they send signals about what we think and feel. David highlights that how we use language to convey messages has a great impact on leadership, teamwork, and decision-making. In the case of El Faro, the inability to communicate across ranks was a key factor in her downfall.

Analysis of conversations revealed that higher-ranking and higher-paid members on board had greater, if not all, input on decisions. If only leaders had swapped words of disempowerment with those of inclusion and intent, the outcome could have been very different.

The Culture of Effective Leadership

Effective leaders operate in a culture of vulnerability, openness, and collaboration. David explains that when these attributes are present, decisions are backed by critical thinking rather than rash action. When a range of ideas and opinions forms decisions, they’re more likely to be the right ones.

Whether you’re a leader or an employee, this episode is a must-listen. Tune in and learn why your voice—and the way you use it—is critical to the success of your organization.