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Conflict Resolution

Learn techniques to manage and resolve conflicts constructively (and quickly!). Effective communication skills can turn potential disputes into opportunities for growth and collaboration.

An illustration of a retro-style rocket with a halftone dot pattern in black and white. The rocket is detailed with various circles and lines, and it is outlined in white.
An illustration of a retro-style rocket with a halftone dot pattern in black and white. The rocket is detailed with various circles and lines, and it is outlined in white.

Issues Management

Learn strategies to remain calm and have a sense of clarity during high-pressure situations. Our training equips you with tools to communicate effectively even when stakes are high.

An illustration of a hand holding a pen and drawing, with the pen in focus and a faint outline of the drawing in the background. The hand is depicted in black and white with a halftone dot pattern,
An illustration of a hand holding a pen and drawing, with the pen in focus and a faint outline of the drawing in the background. The hand is depicted in black and white with a halftone dot pattern, An illustration of a hand holding a pen and drawing, with the pen in focus and a faint outline of the drawing in the background. The hand is depicted in black and white with a halftone dot pattern,

Personal Influence 

Understand how your communication style influences business outcomes. Learn how to craft messages that resonate with your audience and drive positive results.

An illustration of a vintage microphone with sound waves emanating from it. The microphone is in black and white with a halftone dot pattern
An illustration of a vintage microphone with sound waves emanating from it. The microphone is in black and white with a halftone dot pattern

Relationships

Build and maintain professional relationships through effective communication.

An illustration of a hand holding a smartphone with a blank screen. The hand is in black and white with a halftone dot pattern, and there are pink hearts floating around it.
An illustration of a hand holding a smartphone with a blank screen. The hand is in black and white with a halftone dot pattern, and there are pink hearts floating around it.

Learn and Master:

Effective Communication Matters


A well-defined vision, mission, and set of values serve as the foundation for strategies, decisions and culture. These elements guide employee behaviour, align efforts, and inspire stakeholders, ensuring every conversation and interaction move you in the desired direction. 

Solutions to set you up for success 

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Conflict Resolution

Learn techniques to manage and resolve conflicts constructively (and quickly!). Effective communication skills can turn potential disputes into opportunities for growth and collaboration.

campaign planning hover (1).png

Issues Management

Learn strategies to remain calm and have a sense of clarity during high-pressure situations. Our training equips you with tools to communicate effectively even when stakes are high.

campaign planning hover (1).png

Personal Influence 

Understand how your communication style influences business outcomes. Learn how to craft messages that resonate with your audience and drive positive results.

campaign planning hover (1).png

Relationships

Build and maintain professional relationships through effective communication.

campaign planning hover (1).png
campaign planning hover (1).png

Learn and Master:

Course Details

Our effective communication skills training is available in both one-day and two-day formats, accommodating groups of up to five participants. Each session is tailored to address your specific needs, ensuring that you get the most out of your training experience. 

Course Details

Our effective communication skills training is available in both one-day and two-day formats, accommodating groups of up to five participants. Each session is tailored to address your specific needs, ensuring that you get the most out of your training experience. 

ONE DAY COURSE 

Ideal for a quick yet impactful refresher. This intensive session covers key aspects of effective communication, providing practical tools and techniques that you can immediately apply.

TWO DAY COURSE  

Ideal for a quick yet impactful refresher. This intensive session covers key aspects of effective communication, providing practical tools and techniques that you can immediately apply.

TRAINING FORMAT 

Our training is designed to be engaging, interactive and fun! Through a mix of theory and hands-on practice, you’ll learn to apply communication techniques in real-world scenarios. Activities include role-playing exercises, group discussions, and case studies tailored to your industry and challenges. 

COURSE LOCATION 

Our Effective Communication Skills Training course is best suited to in-person sessions. Our trainer will travel to any state within Australia to carry out the training. Course location will be confirmed at the time of booking. 

Effective Communication Training 

In today’s fast-paced business environment, the ability to communicate effectively is crucial for leaders and aspiring leaders alike. Our Effective Communication Skills Training course is designed to enhance how you engage with your peers, partners, and customers. This course will help you master communication strategies to navigate conflict and crisis situations while understanding the profound impact your communication has on business performance and outcomes.

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Master Communication

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MEET THE TRAINER

Marie El Daghl

Marie has dedicated her career to helping individuals and brands communicate effectively. She originally studied journalism, but her career was cut short after she left her internship with Channel 7’s now discontinued Today Tonight in dramatic fashion! Want the dirt on that? Listen here.

 

She quickly moved into public relations, a field she excelled in working with small, medium and blue-chip brands across many industries. Her work involved developing communication strategies and overseeing their execution. This included preparing and training business leaders to ensure they can compellingly tell their stories in friendly and hostile environments.

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Her training, coaching and facilitation experience is diverse, and she has worked with a myriad of clients such as the French Ambassador to Australia, Mastercard, Nespresso, Sumo Salad, Paramatta Eels board, iNova pharmaceuticals, Sydney Kings and many more.

 

Marie holds a Master of Arts majoring in Organisational Communication, Diploma in Digital Marketing, Certificate of Training and Assessment and a participation certificate for a course on stand-up comedy. She has a deep passion for the field of communication and a fun training style. Most of all, she takes great pride and pleasure in watching people flourish personally and professionally when they finally find their voice and use it well.

Who Should Attend? 

Our effective communication skills training is perfect for leaders and aspiring leaders who wish to: 


  • Enhance their ability to communicate effectively in various situations. 

  • Improve their approach to handling conflicts and crises. 

  • Understand the impact of their communication on business performance. 

  • Strengthen their professional relationships and influence. 

Conflict Resolution

Learn techniques to manage and resolve conflicts constructively (and quickly!). Effective communication skills can turn potential disputes into opportunities for growth and collaboration.

An illustration of a retro-style rocket with a halftone dot pattern in black and white. The rocket is detailed with various circles and lines, and it is outlined in white.
An illustration of a retro-style rocket with a halftone dot pattern in black and white. The rocket is detailed with various circles and lines, and it is outlined in white.

Issues Management

Learn strategies to remain calm and have a sense of clarity during high-pressure situations. Our training equips you with tools to communicate effectively even when stakes are high.

An illustration of a hand holding a pen and drawing, with the pen in focus and a faint outline of the drawing in the background. The hand is depicted in black and white with a halftone dot pattern,
An illustration of a hand holding a pen and drawing, with the pen in focus and a faint outline of the drawing in the background. The hand is depicted in black and white with a halftone dot pattern, An illustration of a hand holding a pen and drawing, with the pen in focus and a faint outline of the drawing in the background. The hand is depicted in black and white with a halftone dot pattern,

Personal Influence 

Understand how your communication style influences business outcomes. Learn how to craft messages that resonate with your audience and drive positive results.

An illustration of a vintage microphone with sound waves emanating from it. The microphone is in black and white with a halftone dot pattern
An illustration of a vintage microphone with sound waves emanating from it. The microphone is in black and white with a halftone dot pattern

Learn and Master:

Who Should Attend? 

Our effective communication skills training is perfect for leaders and aspiring leaders who wish to: 


  • Enhance their ability to communicate effectively in various situations. 

  • Improve their approach to handling conflicts and crises. 

  • Understand the impact of their communication on business performance. 

  • Strengthen their professional relationships and influence. 

A black-and-white photo of a person wearing glasses, shouting or speaking, with vibrant, layered yellow and orange abstract s

THE PROOF

Meet our raving fans

"Marie looks at communication on an individual and organisation level – before getting to the specifics of communicating with media. Her training is thorough, well put together, highly engaging, and effective.

I highly recommend her to anyone with leadership aspirations and any organisation that takes its brand and reputation seriously."

Tamara Jawad

PR & Public Affairs Manager  |  Parramatta Eels Club

”Marie did exactly what she said she would. She listened. She took my thoughts and aspirations for the business out of my mind and perfectly articulated them in the most beautifully simple and inspiring way. Our Vision, Mission and Values are set and perfectly capture what it is that we are trying to achieve. And most importantly, are crystal clear and exciting for all staff current and future to embrace and proudly work towards.”

Abraham Hatoum

CEO | Looksmart Alterations.

"Marie is a great trainer, very knowledgeable and precise.
She gives the right piece of advice to each participant.
She creates a great environment to learn and progress.
Highly recommend the training!"

Participant

Jurlique

“Marie’s outstanding communication experience and expertise not only makes her a great trainer – but great at spotting what is hindering the communication of key messages.

Her training not only prepare me for a new media facing role, but also helped identify the gaps that the organisation needed to fill to make the narrative compelling and believable – regardless of who was sharing it. I highly recommend her to anyone interested in a serious and thorough lesson in communication.” ​

Sarah Pike

Former VP Marketing & Communication | Mastercard

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