Effective Communication Training
In today’s fast-paced business environment, the ability to communicate effectively is crucial for leaders and aspiring leaders alike. Our Effective Communication Skills Training course is designed to enhance how you engage with your peers, partners, and customers. This course will help you master communication strategies to navigate conflict and crisis situations while understanding the profound impact your communication has on business performance and outcomes.
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Why Effective Communication Matters
Effective communication is the backbone of every successful organisation. It builds trust, drives productivity, and reduces confusion and conflict. Yet, most of us were never taught how to communicate well. We picked it up along the way, often through trial and error. The good news? It can be learned. With the right guidance, anyone can become a clear, confident communicator. Whether you’re leading a team, managing clients, or navigating tricky conversations, strong communication skills help you influence, align and connect. It’s not about being the loudest voice in the room. It's about being understood, respected, and able to make things happen.
Personal Influence
Understand how your communication style influences business outcomes. Learn how to craft messages that resonate with your audience and drive positive results.
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Relationships
Build and maintain professional relationships through effective communication.
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Issues Management
Learn strategies to remain calm and have a sense of clarity during high-pressure situations. Our training equips you with tools to communicate effectively even when stakes are high.
Conflict Resolution
Learn techniques to manage and resolve conflicts constructively (and quickly!). Effective communication skills can turn potential disputes into opportunities for growth and collaboration.
Learn and Master
Course Details
Our effective communication skills training is designed to be engaging, interactive and fun. Through a mix of theory and hands-on practice, you’ll learn to apply communication techniques in real-world scenarios. Activities include role-playing exercises and group discussions. Work books and catering are included.
ONE DAY COURSE
This intensive session is a full day face to face course that can be delivered to one or up to five members of your team. It covers key aspects of effective communication, providing practical tools and techniques that can be applied immediately.
COURSE LOCATION
This face to face course can be held at an agreed location including your office or ours at Kogarah, NSW. This is currently run as a private session only. Public sessions will be launched soon. Sign up to our newsletter for public course updates.
Who Should Attend?
Our effective communication skills training is perfect for leaders and aspiring leaders who wish to:
Enhance their ability to communicate effectively in various situations.
Improve their approach to handling conflicts and crises.
Understand the impact of their communication on business performance.
Strengthen their professional relationships and influence.
MEET THE TRAINER
Marie El Daghl
All our communication training is led by Marie El Daghl, a communication expert with over 20 years of experience helping people and brands speak with clarity, confidence and purpose.
Marie began her career in journalism before moving into public relations, where she built and delivered high-stakes communication strategies for executives, brands, and organisations. She’s trained everyone from CEOs and spokespeople to athletes and ambassadors, helping them craft compelling messages and deliver them with impact, whether the room is friendly or fierce.
She has worked with the French Ambassador to Australia, Mastercard, Nespresso, Parramatta Eels, iNova Pharmaceuticals, Sumo Salad and the Sydney Kings - to name a few.
Marie holds a Master of Arts majoring in Organisational Communication, Diploma in Digital Marketing, Certificate of Training and Assessment and a participation certificate for a course on stand-up comedy. So pack a pen, notebook and a sense of humour.
What sets her apart is not just what she knows - but how she teaches it. Every session is engaging, practical, and grounded in real-world communication at your own brand level. Most of all, Marie gets a genuine thrill from helping people find their voice and use it to grow personally and professionally.
"Marie looks at communication on an individual and organisation level – before getting to the specifics of communicating with media. Her training is thorough, well put together, highly engaging, and effective.
I highly recommend her to anyone with leadership aspirations and any organisation that takes its brand and reputation seriously."
Tamara Jawad
PR & Public Affairs Manager
"Marie is a great trainer, very knowledgeable and precise.
She gives the right piece of advice to each participant.
She creates a great environment to learn and progress.
Highly recommend the training!"
Participant
Jurlique
”Marie did exactly what she said she would. She listened. She took my thoughts and aspirations for the business out of my mind and perfectly articulated them in the most beautifully simple and inspiring way. Our Vision, Mission and Values are set and perfectly capture what it is that we are trying to achieve. And most importantly, are crystal clear and exciting for all staff current and future to embrace and proudly work towards.”
Abraham Hatoum
Looksmart Alterations
“Marie’s outstanding communication experience and expertise not only makes her a great trainer – but great at spotting what is hindering the communication of key messages.
Her training not only prepare me for a new media facing role, but also helped identify the gaps that the organisation needed to fill to make the narrative compelling and believable – regardless of who was sharing it. I highly recommend her to anyone interested in a serious and thorough lesson in communication.”
Sarah Pike
Former VP Marketing & Communication